Privacy Policy

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Medical Professional Services (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website 

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name 
• Email address 
• Phone number 
• Business/practice information 
• Billing and payment details 

B. Service-Related Information

• Provider credentialing data 
• Licensing and certification details 
• Insurance and payer enrollment information 

3. How We Use Your Information

We use your information to:

• Provide credentialing and contracting services 
• Process applications and enrollments 
• Communicate with you (email, phone, SMS) 
• Send service updates and notifications 
• Process billing and payments 
• Improve our website and services 
• Maintain compliance with legal and regulatory requirements 

4. SMS/Text Messaging & Communication Consent

By providing your phone number, you consent to receive communications from Medical Professional Services, including:

• Text messages (SMS) 
• Phone calls (including automated or prerecorded) 

These may include service updates, reminders, and account-related communications.

Opt-Out:
You may opt out at any time by replying “STOP” to any message.

Note: Message and data rates may apply. Message frequency varies.

We do not sell or share phone numbers for third-party marketing purposes.

5. How We Share Your Information

We may share your information only as necessary to provide services, including:

• Insurance payers and networks 
• Credentialing and enrollment platforms (e.g., CAQH, NPPES) 
• Government agencies (e.g., Medicare/Medicaid) 
• Business partners and subcontractors assisting in service delivery 

We do not sell your personal information.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access 
• Disclosure      
• Alteration      
• Destruction      

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only as long as necessary to:

• Provide services 
• Meet legal and regulatory requirements 
• Resolve disputes and enforce agreements 

8. Your Rights and Choices

You have the right to:

• Request access to your personal information 
• Request corrections to inaccurate data 
• Request deletion of your information (where legally permitted) 
• Opt out of communication 

To exercise these rights, contact us using the information below.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience 
• Analyze website traffic 
• Improve functionality 

You can adjust your browser settings to refuse cookies if desired.

10. HIPAA and Healthcare Information

Medical Professional Services operates in support of healthcare providers and may handle sensitive information.

While we implement safeguards aligned with healthcare privacy standards, we recommend that all users avoid submitting Protected Health Information (PHI) through unsecured channels unless explicitly instructed.

If applicable, services involving PHI will be governed by separate agreements, including Business Associate Agreements (BAAs).

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Medical Professional Services
Website: www.medicalcredentials.org
Email: admin.support@medicalcredentials.org
Phone: 480-680-7902